Legal
Privacy Policy
This Privacy Policy explains what information Vexnora collects, how we use it, and the choices you have. We wrote it in plain language so it’s easy to follow.
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Information we collect
We collect the information you give us when you create an account, contact us, or subscribe to updates, such as your name, email address, company, and the content of your messages. When you connect a supported service, we receive the account and transaction information that you authorize that provider to share. We also collect basic device and usage data, such as browser type, pages visited, and approximate location, to keep the service secure and working well.
How we use information
To provide, maintain, and improve the Vexnora platform.
To keep accounts secure, detect misuse, and prevent fraud.
To respond to support requests and send service messages.
To send product updates and newsletters when you have opted in.
To meet our legal and regulatory obligations.
Sharing and service providers
We do not sell your personal information. We share information only with service providers that help us operate Vexnora, such as hosting, analytics, email delivery, and customer support tools, and only as needed for them to perform those services. We may also share information when required by law or to protect the rights and safety of our users.
Data retention
We keep personal information for as long as your account is active or as needed to provide the service. When information is no longer needed, we delete or anonymize it, unless we are required to keep it for legal, tax, or accounting purposes.
Security
We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and regular security reviews. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices and rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. You can unsubscribe from marketing emails at any time using the link in each message.
Contact
For privacy questions or requests, email privacy@vexnora.com or write to Vexnora, 500 Market Street, Suite 1200, San Francisco, CA 94105, USA.